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Mental health has "been left behind" says report

July 25, 2005

While many NHS services have improved mental health has "been left behind", according to an annual report on the state of health care.

The report said a lack of targets or requirement to collect information in mental health - as well as in some other health specialisms - may underlie the poorer performance.

Among the report's findings were that that one third of community-based mental health crisis resolution teams do not operate around the clock.

The annual report from the Healthcare Commission, an independent body that inspects and reviews various aspects of health services, focused for the first time on the experience of patients.

The report's publication comes days after the health minister Rosie Winterton said increased government funding has meant that mental health is no longer the Cinderella service of the NHS.

The report also warned that less than half the people with mental health problems surveyed in 2004 said they had access to crisis care, such as an out-of-hours phone number of a mental health professional, when they needed it.

Sophie Corlett, director of policy of the mental health charity Mind, said: "There has been progress in some areas of mental health provision. But mental health services did not start on an equal footing. There needs to be much more investment, much sooner, if the quality of care received by mental health service users is to be properly addressed."

Angela Greatley, chief executive of the Sainsbury Centre For Mental Health charity, expressed concern that there are not sufficient systems in place to measure mental health waiting times.

"We still do not know for sure how long it takes for people to get access to mental health care - especially many of the popular talking therapies," she said.

"In many places, waiting times of over a year are reported. This is far longer than for services where waiting times are measured and targets for reducing them are in place.

"If people who need mental health services are to get equal treatment to those needing other kinds of health care, it is vital that waiting times are monitored and published."

Read for yourself: The Healthcare Commission's State of Healthcare report 2005 (pdf)

See also: July 11: Mental health no longer the NHS Cinderella service, says government - upbeat message comes one month after Healthcare Commission highlighted a culture of violence on mental health wards
May 25, 2005: One third of mental health staff have threatened to use medication or seclusion to control psychiatric patients' behaviour - findings released in Healthcare Commission audit exposing culture of violence on wards

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